Privacy Policy
Last updated: September 10, 2026This Privacy Policy explains how Longo Industries ("Longo Industries", "we", "us") collects, uses and shares information when you visit longoindustries.com (the "Site") or contact us. The online stores owned by Longo Industries each publish their own privacy policy covering purchases made on that store. This policy covers the corporate Site only.
Information we collect
Information you provide. When you submit the contact form or email us, we collect the information you choose to share, such as your name, email address, company name, the nature of your inquiry and the contents of your message.
Information collected automatically. Like most websites, our hosting provider records standard server logs including IP address, browser type, referring pages, pages visited and timestamps. We use this data in aggregate to keep the Site secure and understand how it is used.
Cookies. The Site does not use advertising or tracking cookies. Our hosting provider may set strictly necessary cookies required to serve the Site.
How we use information
- To respond to your inquiry and communicate with you about it.
- To evaluate and manage business relationships with partners, suppliers and financial institutions.
- To route customer support requests to the correct store and resolve them.
- To operate, secure and improve the Site.
- To comply with legal obligations and enforce our terms.
We do not sell personal information. We do not use information submitted through this Site for marketing without your consent.
How we share information
We share information only as needed to operate the Site and respond to you: with service providers such as our hosting and email providers who process data on our behalf; with the specific store in our portfolio that your support request relates to; when required by law, regulation or legal process; and in connection with a merger, acquisition or sale of assets, in which case we will continue to protect your information under this policy.
Data retention
We keep inquiry records for as long as needed to respond to you and to maintain a record of business communications, generally no longer than three years unless a longer period is required by law or by an ongoing business relationship.
Security
The Site is served over HTTPS. Form submissions are transmitted encrypted and stored with our hosting provider. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Depending on where you live, you may have the right to access, correct or delete personal information we hold about you, to object to or restrict certain processing, or to request a copy of your data. To exercise any of these rights, email support@longoindustries.com. We will respond within the time required by applicable law.
California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and the right to non-discrimination for exercising privacy rights. We do not sell or share personal information as defined by those laws.
Children
The Site is not directed to children under 16 and we do not knowingly collect personal information from them.
International visitors
Longo Industries is based in the United States. If you contact us from outside the United States, your information will be transferred to and processed in the United States.
Changes
We may update this policy from time to time. The date at the top reflects the most recent revision. Continued use of the Site after changes are posted means you accept the revised policy.
Contact
Questions about this policy or your data: support@longoindustries.com.